Frequently Asked Questions
Everything you need to know about your Lovers Playground experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy for fashion items?
We offer a 30-day return window for unworn items with original tags attached. Please note that for hygiene reasons, certain items like intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary between different designers and collections.
Are your materials sustainably sourced?
At Lovers Playground, we prioritize quality and ethics. A growing portion of our collection is made from organic cotton and recycled fabrics, as noted in the individual product descriptions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I track my package in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.